Learn a little more about Hair Extensions

Frequently Asked Questions


What is Remy hair?

The term "Remy" means that all hair cuticles are aligned in the same direction. This hair identically mimics the direction of the natural hair growth (roots to the roots, ends to the ends). It does not tangleand is easy to brush. It is the only hair that should be used for hair extensions. Non-Remy hair will have its cuticles interlocking with the cuticles of the client's hair it is applied to. This will lead to the severe hair tangling that cannot be released with the help of any hair conditioner or hair mask. Non-Remy hair extensions are potentially dangerous for the health of the client's hair.

Will my hair start shedding more after I get hair extensions?

No, it will not! However, an average person sheds 100 hairs per day. Having your hair extensions installed in your hair will lead to trapping the shed hair in the extension bonds. This is the hair that you may see shading during your touch-up or removal appointments. This is absolutely natural and is not a sign of the increased shedding.

Can hair extensions damage my hair?

Hair extensions are harmless to the hair if:

  • Your hair extensions are done by the professional using a proper technique;
  • Only the highest quality Remy hair and materials are used;
  • You follow the maintenance instructions given to you;
  • Touch-ups or removal are done on time as recommended by your hair extensionist;
  • Removal is done by the professional using a proper technique, not by yourself and not by your friend who watched YouTube tutorials (this is our favourite on the list as it may cause a very serious damage).

Violation of any of these will lead to hair damage.

What should be the minimum length of my natural hair for me to be able to get hair extensions?

Your hair should be at least 10 cm or 4'' long for hair extensions. The longer your hair is the less hairstyling you will have to do after you have your extensions applied.

Which extension hair type is the best one for me?

There is no unique answer to this question. The best extension method should be determined individuality, based on the characteristics of the client's hair and the desired final look.

Can a combination of extension methods be used?

Unfortunately, no. The extension method should be one. Combination of two or more hair extension methods will cause certain discomfort. Every extension method has different maintenance. Only fusion and Micro/Nano fusion methods can be combined.

What hair type is better?

The answer to this question is individual for every client and depends on their hair structure. We always have hair of different origin in stock. We prefer European and Russian hair because of their brilliant characteristics, such as their extra-long time of wear that allows our hair to be re-used multiple times.

Are hair extensions suitable for everyone?

Hair extensions are a cosmetic procedure and should only be applied to healthy hair. Some medical conditions may restrict you from getting hair extensions:

  • Vegetative-vascular dystonia;
  • Medical hair loss conditions (such as alopecia/psoriasis/eczema);
  • Infestations;
  • Toxoplasmosis;
  • Currently undergoing cancer treatment or taking hormonal medications;
  • Breakage through the first couple of inches of the natural hair;
  • Excessively greasy hair;
  • Extremally sensitive scalp skin.
However, there are no restrictions for pregnant and breastfeeding women.

My hair is thin, will hair extensions be visible?

We custom craft hair extensions for our clients. Our miniature micro and nano fusion extensions allow us to achieve mind-blowing results in giving extra volume and length to the thin hair. Our hair extensions will be perfectly colour matched to your hair and will look neatly and natural. We pick the colour of Italian Keratin to your roots, this allows us to achieve the invisible bonds that you will not feel in your hair.

What is the cost of hair extensions?

The cost of hair extensions is individual for every person and is based on the following:

Origin and quantity of the hair
Cost of custom making your extensions
Cost of applying hair extensions

Refer to Prices and Services section for the price estimation.

Book your free consultation today to get the exact price for your custom made hair extensions.

About our methods

Bio (Royal) Hair Extensions

New technologies allow you to have luxurious hair without the consequences that had previous methods of extension. The latest development of Japanese trichologists is bio-extensions on a bio-gel fixation.

A thin-line with hair fixed by bio-gel is set between your hair in rows. This is a nano-technology in the world of extensions, which combines the strength of fixation, and is also very convenient in maintenance.

Bio extensions differ from all other extension methods in their application. The strands are attached starting from the middle back of the head, unlike the previous generation methods that require extensions to be installed from the nape. This allows us to get rid of the transition, the extensions look natural and cannot be recognized even by professionals from the first glance.

The technology is ideal for weakened and thin hair since it does not cause any stress on the hair roots.

At the latest Dubai Beauty Word - the most significant world exhibition, bio-extension method was recognized as the safest. This technology uses European or Russian hair of very high quality.

  • The hair can be re-used for touch-ups multiple times and will last a year or more of constant wear time;
  • The materials used in the process of attaching the strands guarantee reliable and soft fixation of hair;
  • The period between touch-ups is from 4 to 8 weeks, and touch-up appointments take only 1.5 hours
  • The area of the bond attachment cannot be felt by touch, you will have no uncomfortable feeling during your sleep;
  • After this procedure, you can have the same lifestyle: visit a sauna, swimming pool, swim in the sea, use the usual hair care cosmetics;
  • The technology allows you to increase the density, volume and length of the hair without causing them any damage.

We are proud to be the first who started providing bio-extension services to Canadians. Book your consultation today to learn more.

Touch up & Removal

Can I re-use my hair for a touch-up?

Absolutely! Our hair quality is outstanding, and we may re-use it multiple times. So there is no need to buy new hair every couple of months! For example, our European hair may last you from 8 months to a year and a half. Our Russian hair (with proper care) will last you for more than 1.5 years. During this period, it may be re-used multiple times.

When should I come in for a touch-up?

Touch-up on fusion extensions should be done when your hair grows for about 3-4 cm. On average, this happens in about 10 to 14 weeks. Tape-in, Bio, Nano-Link and Micro link extensions should have their touch-up once every 6 to 9 weeks when the hair grows for 2-3 cm.

Can I miss or postpone my touch-up or removal appointment?

No, it is extremally crucial for the health of the client's hair to come on time for their touch-up or removal appointment. As time goes, the hair grows, and the naturally shed hair starts accumulating in the bonds. If the client is postponing their touch-up or removal appointments, the shed hair will start tangling. The created tangles can potentially cause damage to the client's natural hair.

How will my fusion touch-up happen?

The touch-up on fusion extensions is a complicated procedure and has to be split in two separate days. 1 day: You come for the removal. Once your extensions are removed, your appointment is done, and your extensions have to go through the re-tipping procedure. The old bonds will be removed and replaced with the new. Please note that this will take 1 - 1.5 cm off the length of your extensions. The re-tipping procedure may take us from 4 to 6 hours, so you will have your re-application appointment booked for the next day or any other day that is convenient for you. 2 day. You come for your hair extensions to be re-applied. Re-application procedure is the same as the fitting procedure that you went through when you first got your extensions.

How will my Bio/Tape-in touch-up happen?

Your extensions will be removed and re-applied to your hair on the same day. This procedure will take about 3.5 hours.

Can I take time off from extensions?

Absolutely! If you wish to make time off from your hair extensions, you may come for the removal appointment. Your removed extensions will be given to you. Next time you want to get hair extensions, you may bring your hair back and we will re-tip and re-apply your extensions.

Does your extension remover contain Acetone?

No. Acetone can dry the hair and make it fragile. Our remover is Acetone-free and contains no harsh chemicals. In Fact, our remover contains glycerine and hydrolyzed silk. They protect the hair from breakage by closing the hair cuticle in the places of application. A drop of Keratin, that enhances the remover, softens the bond, so it requires the minimal use of the removing tool. A drop of our remover and 2 soft presses of the removing tool that is all it takes.


What brush can I use?

Soft bristle brush with soft plastic bristles is the best for your hair as it won’t pull on your natural hair and will brush the area near the roots thoroughly, preventing your hair from tangling and accumulating of the buildup. These are our favourite brushes as they give a pleasant scalp massage :)

The detangling brush can be used after a shower, but should not be the only brush you use, as they cannot brush thoroughly the area near the roots.

Wide-tooth combs can be used when the hair is wet.

Hard plastic brushes should be avoided as they will pull on your hair and cause your hair the damage.

How should I brush my hair?

When you brush your hair, you should always brush the ends of your extensions first. Be gentle with your hair. Work your way toward the link/bonds, brushing in a downward motion. You may also want to support your bonds by holding your hair like that. This will prevent you from pulling on your hair.

You should always brush your hair before the bedtime and first thing in the morning. It will prevent your hair from tangling and will improve its appearance.

Which Shampoo & Conditioner should I use?

You can use Sulfate-free shampoo and conditioner.

How do I wash my extensions?

Lather shampoo at the scalp. Gently lather through the lengths of the extensions (do not aggressively rub through extensions, unless needed from buildup). Rinse hair as usual. Condition below the bonds on the lengths of the extensions only. Avoid the bond area, conditioner can weaken the bonds when applied directly on the bonds (causing shedding and deterioration of the extensions). Rinse hair as usual.

Tip #1: As a general rule, the fewer times you wash, the longer the extensions will last you. 1-2 washes a week is ideal. Dry shampoo is recommended to keep oil under control.

Tip #2: If washing frequently, be sure to use a mild or sulphate-free shampoo to prevent hair from drying out.

Tip #3: If you use purple shampoo, DO NOT get it on the bonds, as it can cause the bonds to breakdown. Also, do not leave the purple shampoo on your hair for too long as your hair extensions may turn out too gray and become dry.

How do I dry my extensions?

You can allow your hair to air dry or blow dry it.

Tip: If you like to air dry your hair, be sure to blow dry the scalp (bond area) on the cold or medium heat setting until completely dry and then allow the lengths to dry naturally on their own. The #1 cause of matting is allowing the bond area to remain damp or going to bed with wet hair.

Can I use hot tools to style my hair?

Yes, you can! Our hair 100% human hair. Straighteners, curling irons and hot rollers can be used as usual but be sure to avoid touching the bonds with extreme heat.

How do I sleep with my extensions?

Before going to sleep, tie back your hair or make a braid. Make sure it is loose. This will prevent unnecessary pulling and tugging while you sleep.

Never sleep in wet hair. Sleeping with damp hair will cause matting!

Can I use hair care products on my extensions?

Yes, you can.

You will want to use a heat protectant spray if you heat style your extensions regularly.

Using smoothing oil on the ends of the hair extensions will ensure they stay nice and soft.

You can use hairspray, leave-in spray conditioner, dry shampoo, and so on.

TIP: DO NOT get any oil-based or silicone-containing products on the bonds.

My scalp is itching, why?

It is normal for your scalp to be itchy the first 1-2 weeks. Your scalp is adjusting to more hair and may feel a bit dry at first. This will fade.

It may take a couple nights to get used to the feeling of the extensions.

If you have your extensions for more than 1 or 2 weeks and your scalp is itching, make sure you rinse your hair thoroughly in the root area when you wash it. The remains of the shampoo may irritate your scalp, making it itch.

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